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Your child hasn't been returned. What can you do?

It is one of the worst moments a parent can face: changeover time passes, the car does not arrive, and the phone goes unanswered. The law has a clear answer for exactly this situation — the recovery order — and the steps taken in the first day or two matter. Here is how it works, calmly and in plain English.

Good to know

Frequently asked questions

Do I need an existing parenting order to apply for a recovery order?

No. You can apply for a recovery order even if there are no parenting orders in place — for example, where separated parents have been following an informal arrangement.

If there are no existing parenting orders, you usually apply for parenting orders and a recovery order in the same urgent application.

Grandparents and other people concerned with the care, welfare and development of a child can also apply.

How quickly can a recovery order be made?

Recovery applications can be made urgently, and the Court treats them seriously. The child's best interests are the paramount consideration.

How quickly a matter is heard depends on the circumstances and the Court's lists, which is one reason to get advice and file properly prepared documents as soon as possible.

A well-prepared affidavit that tells the Court where the child is likely to be, what has happened, and why urgent recovery is in the child's best interests can make a real difference.

Will the police actually be involved?

A recovery order can authorise or direct police — usually the Australian Federal Police, and state or territory police where needed — to find, recover and deliver the child to the person named in the order.

In practice, police will usually need the receiving person to be available, often at short notice and sometimes near the recovery location.

The Court itself is not a recovery agency. Once the order is made, a copy must be provided to the police who will act on it.

What if my child has been taken overseas, or I am worried they will be?

If you are worried a child may be taken out of Australia, urgent steps can be taken to prevent it. These can include asking the Court for travel restraint orders and, where the requirements are met, having the child placed on the Australian Federal Police Family Law Watchlist.

If a child has already been taken overseas without consent, contrary to court orders, or wrongfully retained overseas, Australia is a party to the Hague Convention on international child abduction. The Commonwealth Attorney-General's Department assists with applications involving Convention countries.

Different and often more complex steps may be required if the child has been taken to a non-Convention country.

If your child hasn't been returned, don't wait

Call today. The first conversation is a free 15-minute phone call — and urgent matters are treated urgently.