Last updated: August 2026
This Privacy Policy explains how Michael Campbell Law (we, us, or our) collects, uses, holds and discloses your personal information. We are committed to protecting your privacy and to handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
We may collect personal information that you provide to us directly, including your name, email address, telephone number, and any details about your legal matter or enquiry that you choose to share with us. We collect this information when you complete our online enquiry form, book a consultation through our online calendar, send us an email, message us on WhatsApp or another messaging service, or speak with us by telephone.
We use the personal information we collect to:
We will only use your personal information for the purpose for which it was provided, or for a related purpose you would reasonably expect.
We do not sell your personal information. We may disclose your personal information to third parties where it is necessary to provide our services, or where required or authorised by law. This may include courts, tribunals, government agencies, barristers, other professionals retained on your matter, and our professional advisers. We take reasonable steps to ensure that any third party handles your information appropriately.
Our website uses a small number of third-party services to operate:
These services may process limited information, such as your name and email address, in accordance with their own privacy policies. We encourage you to review those policies.
We offer WhatsApp as a channel for initial enquiries only. If you contact us this way, we may collect personal information you provide — such as your name, contact details, the names of other people or parties involved in your matter, and the general type of matter — and use it for responding to your enquiry, conflict checking, client intake, arranging appointments, and maintaining our business and professional records.
WhatsApp is operated by Meta and is a third-party platform. The content of messages and associated metadata may be processed and stored by WhatsApp in accordance with its own terms and privacy policy. Information you send us by WhatsApp may also be stored on our own systems and devices.
We may retain enquiry information even where we do not act for you, for conflict-checking and risk-management purposes. Please do not send confidential details or documents by WhatsApp unless we ask you to, and do not use WhatsApp for urgent or time-critical communications.
Our website may use cookies and analytics tools to understand how visitors use the site, so that we can improve it. You can control or disable cookies through your browser settings, although some parts of the site may not function as intended if you do so.
We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification or disclosure. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, or incomplete. To make a request, please contact us using the details below. We may need to verify your identity before providing access.
If you have a concern about how we have handled your personal information, please contact us and we will respond as soon as we reasonably can. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
We may update this Privacy Policy from time to time. The current version will always be available on this page, with the date it was last updated shown above.
If you have any questions about this Privacy Policy or about how we handle your personal information, please contact us at admin@mclawyer.com.au.